LAURA E. PETERSON, BSN, SM

Health Care Consultant

 

PO Box 990958

Boston, Massachusetts 02199

Phone: (617) 426-0066

FAX: (617) 426-0002

Laura@consultingpractice.net

 

DEGREES                           

 

SM, Health Policy and Management, Harvard School of Public Health (1986)

 

BSN, School of Nursing, University of Michigan (1982)

 

LICENSURE

 

Commonwealth of Massachusetts Board of Registration in Nursing

 

PROFESSIONAL EXPERIENCE

 

Principal, Laura E. Peterson, RN, MS, Health Care Consultant, Boston, MA (1994-present)

 

Visiting Lecturer, Health Policy and Management, Harvard School of Public Health (2000-2005)

 

Senior Clinical Research Specialist, Center for Quality of Care Research and Education (QCARE), Harvard School of Public Health (1996-1999)

 

Consultant, QCARE, Harvard School of Public Health (1989-1996)

 

Senior Clinical Analyst, Center for Clinical Quality Evaluation, Washington, DC (1995-1997)

 

Director of Clinical Services, Commonwealth Care, Inc., Newton, MA (1990-1992)

 

Executive Director, New England Medical Claims Analysts, Inc., Cambridge, MA (1987-1989)

 

Registered Nurse, Hematology/Oncology, St. Joseph Mercy Hospital, Ann Arbor, MI (1982-1984)

 

PUBLICATIONS

 

McDonald MV and Peterson LE. Finding Success in Medication Management. Home Health Care Management & Practice. 2008;20(2):135-140

 

Rockey DC, Barish M, Brill JV, Cash BD, Fletcher, JG, Sharma P, Wani S, Wiersema MJ, Peterson LE, Conte J. Standards for Gastroenterologists for Performing and Interpreting Diagnostic Computed Tomographic Colonography. Gastroenterology. 2007;133:1005–1024

 

American Gastroenterological Association Task Force on Quality Practice: A National Overview and Implications for GI Practice. Gastroenterology. 2005; 129:361-369

Homer CJ, Forbes P, Horvitz L, Peterson LE, Wypij D, Heinrich P. Impact of a Quality Improvement Program on Care and Outcomes for Children with Asthma. Archives of Pediatrics & Adolescent Medicine, 2005;159:464-69

Hollander-Feldman P, Peterson LE, Reische L, Bruno L, Clark A. Charting the Course for Home Health Care Quality: Action Steps for Achieving Sustainable Improvement: Conference Proceedings. Home Healthcare Nurse. 2004, 22(12):841-50

 

Salem-Schatz SS, Peterson LE, Palmer RH, Clanton M, Ezhuthachan S, Luttrell RC, Newman C, Westbury R. Barriers to First-Week Follow-up of Newborns: Findings from Parent and Clinician Focus Groups. Joint Commission Journal on Quality and Safety, 2004, 30(11):593-601

 

Peterson LE. Strengthening Condition Specific Evidence-Based Practice: Charting a Course for Home Health Care Quality. Journal for Healthcare Quality, 2004, 26(3):10-18

 

Lawthers AG, Pransky GS, Peterson LE, Himmelstein J. Rethinking quality in the context of persons with disability. International Journal for Quality in Health Care, 2003, 15(4):287-99

 

Zapka JG, Lemon S, Peterson LE, Palmer RH, Goldman MB. The silent consumer: women’s reports and ratings of abortion services.  Medical Care, 2001, Jan;39(1):50-60

Lawthers AG, McCarthy EP, Davis RB, Peterson LE, Palmer RH, Iezzoni LI. Identifying in-hospital complications from claims data: is it valid? Medical Care, 2000, 38(8):785-795

 

Goldman MB, Occhiuto JS, Peterson LE, Zapka J, Palmer RH. Abstract: Physician assistants as providers of surgical abortion. Ann Epidemiol, 1999; 9:453-454

 

Normand, SL, McNeil, BJ, Peterson, LE, Palmer, RH.  Eliciting Expert Opinion Using the Delphi Technique: Identifying Performance Indicators for Cardiovascular Disease, International Journal for Quality in Health Care, 10(3), June 1998, 247-260.

 

Palmer RH, Warren RL, Guest Editors, Peterson LE, Teek M, Associate Editors.  Boston Working Group on Improving Health Care Outcomes through Geriatric Rehabilitation, Proceedings from the Conference May 16-18, 1996, Medical Care Supplement, June 1997, 35(6).

 

Palmer RH, Peterson LE. Development and Testing of Performance Measures for Quality Improvement in Clinical Preventive Services, American Journal of Preventive Medicine, 1995, 11(6), 402-406.

 

 

REPORTS

 

Measuring Quality in Workers’ Compensation Managed Care Organizations: A Strategy for Purchasers, and Technical Manual of Performance Measures. URAC American Accreditation HealthCare Commission. Funded by a grant from the Robert Wood Johnson Foundation. June 2001.

 

Project to Validate the Complications Screening Program.  Final Report to the Health Care Financing Administration, Iezzoni, LI, Lawthers, A, Davis, RB, Peterson, LE, et al, Beth Israel Deaconess Medical Center and Harvard School of Public Health, March 31, 1998.

 

CONQUEST 1.0: A COmputerized Needs-oriented QUality measurement Evaluation SysTem.  Final Report to the Agency for Health Care Policy and Research, prepared by the Center for Quality of Care Research and Education, Harvard School of Public Health, in collaboration with Mikalix & Company, February 1996.

 

AACVPR/CCQE Cardiac Rehabilitation Criteria Project.  Final Report to the American Association of Cardiovascular and Pulmonary Rehabilitation, Cardiac Rehabilitation Guidelines Project, prepared by the Center for Clinical Quality Evaluation, December 1995.

 

Understanding and Choosing Clinical Performance Measures for Quality Improvement: Development of a Typology.  Final Report to the Agency for Health Care Policy and Research, prepared by the Center for Health Policy Studies and The Center for Quality of Care Research and Education, Harvard School of Public Health, January 31, 1995.

 

LECTURES AND TALKS

 

CHAMP: Curricula for Homecare Advances in Management and Practice. Developed in a partnership between the Center for Home Care Policy & Research and the Visiting Nurse Associations of America.

·         “Be a CHAMP at Geriatric Medication Management” at the Home Care Association (HCA) of New York 2008 Clinical and Technology Conference, Albany, NY, November 5, 2008

·         “CHAMP: Transform Your Frontline Managers into Quality Champions”, at the California Association for Health Services at Home (CAHSAH) 2008 Annual Conference and Home Care Expo, Palm Springs, CA, May 8, 2008

·         “Pain Management – Tested Changes That Work”, at Pain Management course workshop, Chicago, IL, January 31, 2008

·          “Data and Measurement in CHAMP” at Medication Management workshop, Philadelphia, PA, May 8, 2007 and Chicago, IL, May 17, 2007

·         “Curricula for Homecare Advances in Management & Practice” at the Visiting Nurse Associations of America Annual Meeting, Desert Springs, CA, January 22, 2007

·         “Data and Measurement in CHAMP” at Medication Management workshop, Framingham, MA on March 9, 2006, San Francisco, CA on May 3, 2006, and Minneapolis, MN on May 10, 2006

 

EQUIP / Partnership for Achieving Quality Homecare (PAQH) National Home Care Diabetes Learning Collaborative. Center for Home Care Policy & Research. New York, NY, January 2003 – April 2004

·         Learning Session 1. “Model for Improvement and Review of Change Package” and “Tracking our Progress: Measurement Strategies Going Forward”

·         Learning Session 2. “How Are We Doing? What Does Our Data Tell Us?”

·         Learning Session 3. “A Final Look at Our Monthly Measures: Where Did We Start? Where Have We Come?”

 

"Quality Indicators for Health Care Systems", at Providing Pharmaceutical Services to the Medicaid Population: A Forum on Public Policy and Quality Assessment, sponsored by The Council of Ohio Colleges of Pharmacy, Columbus, OH, November 18, 1997.

 

"Quality of Care Measurement for Improvement and Accountability", Mercy-Harvard Executive Program in Health Policy and Management, Des Moines, IA, November 14, 1997.

 

“Performance Measurement for Quality Improvement”, a workshop for The MEDSTAT Group, Ann Arbor, MI, October 28-29, 1997 (repeated January 21-22, 1998).

 

"A Computerized Tool for Selecting and Evaluating Clinical Performance Measures for Quality Improvement", The American Health Information Management Association, Quality Management Section Annual Meeting, Phoenix, AZ, October 23, 1997.

 

"Finding Clinical Performance Measures Using CONQUEST 1.1", Association for Health Services Research, 14th Annual Meeting, Chicago, IL, June 15, 1997.

 

"Developing Medical Review Criteria from a Clinical Practice Guideline", Quality of Care: New Initiatives, Partnerships, and Technology, Arlington, VA, November 2, 1996.

 

"Implementing Clinical Guidelines: Benefits and Challenges", National Abortion Federation Risk Management Seminar, Scottsdale, AZ, September 8, 1996.

 

"Using Clinical Practice Guidelines to Evaluate Quality of Care", Developing Performance Measures, The Center for Clinical Quality Evaluation, Salt Lake City, Utah, October 1, 1995.

 

TEACHING

 

Co-Instructor, Quality Measurement in Health Care, HPM515c, Department of Health Policy and Management, Harvard School of Public Health, February-March, 2001

 

Co-Instructor, Clinical Quality Measurement for Quality Improvement, HPM256c, Department of Health Policy and Management, Harvard School of Public Health, February-March, 2000 (also February-March 1999, January-March, 1998, and January-March, 1997)

 

"Measuring Clinical Performance", guest lecturer, Health Care Quality and Utilization Management, Boston University School of Management, February 9, 1999.

 

"Quality of Care Assessments", in Measurement, Design and Analysis Methods for Health Outcomes Research, conducted by the Center for Continuing Professional Education, Harvard School of Public Health, June 17, 1998.

 

"Clinical Performance Measurement", guest lecturer, Health Care Quality and Utilization Management: HM 897, Boston University School of Management, October 8, 1997.

 

"Patient Reports of Process and Satisfaction", in Measurement, Design and Analysis Methods for Health Outcomes Research, conducted by the Center for Continuing Professional Education, Harvard School of Public Health, June 18, 1997.

 

"Data for Performance Measurement", "Patient-Reported Data for Performance Measurement", and "Constructing Measures Based on Clinical Practice Guidelines", in Effective Strategies for Building Clinical Performance Measures Based on Practice Guidelines, conducted by the Center for Continuing Professional Education, Harvard School of Public Health, March 26-28, 1997.

 

"Designing and Applying Instruments to Measure Quality of Care", guest lecturer, Health Administration 897, Boston University School of Management, October 9, 1996.

 

Quality Measurement in Health Care, Harvard Institute for International Development, Palestine Health Project, Gaza, August 27-29, 1996.

 

"Specification of Data Items, Data Acquisition Rules and Procedures", in Assessing Clinical Quality in Managed Care Organizations, conducted by the Center for Quality of Care Research and Education and The Office of Continuing Professional Education, Harvard School of Public Health, March 24-28, 1996.

 

"Developing Performance Measures Using Medical Records Data", guest lecturer, Epidemiology 208S, Harvard Medical School, August 17, 1995.